Improving Customer Experience for BNPL

Wednesday, May 11, 2022 1:00 PM to 1:30 PM · 30 min. (America/Chicago)
BNPL Theatre
Expo Hall Session


The recent shift of consumer spending to online shopping and mobile ordering has presented new challenges to brand’s buying journey and overall customer experience. In this talk, we'll explore who these consumers are and how they prefer to shop, where their expectations have changed within the buying journey and how to outperform their expectations.

Conference & Stages
BNPL Theatre

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