Improve Customer Loyalty Through Engagement Best Practices for Ecommerce

Improve Customer Loyalty Through Engagement Best Practices for Ecommerce

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Wednesday, June 14, 2023 11:15 AM to 11:55 AM · 40 min. (America/Chicago)
N427D
Topical Roundtable

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You know that acquiring new customers is just one part of a successful growth strategy. Retaining existing customers and building strong loyalty is critically important – and can be the most challenging thing in an ecommerce business.

By investing time and resources in building strong customer relationships, ecommerce businesses can improve their retention rates and ultimately drive remarkable long-term growth. During this roundtable, we will discuss and share ideas on how to create experiences that build and strengthen your customer relationships. We promise you will walk away with (at least!) five actionable ideas to take back to your team.

With almost 20 years of marketing and leadership experience, Amy Frampton will lead a conversation around bringing great experiences to life for your customers. Come join us in this interactive discussion!

NoFraudAt NoFraud, we know that preventing fraud isn’t just about avoiding losses but elevating customer experiences. NoFraud is an eCommerce fraud prevention and checkout solution that protects businesses from fraudsters, eliminates chargeback losses, and provides smoother, more frictionless checkout experiences for trusted shoppers. NoFraud integrates directly with your eCommerce platform to scan every order for signs of fraud in real-time. We use a combination of powerful algorithms and proactive human review to provide a simple pass or fail decision for every transaction, so you never need to manually review orders or monitor fraud scores. We’re so confident in our decision-making that we provide a 100% financial guarantee, so if you receive a fraud chargeback, we’ll pay you back. With NoFraud Checkout, you can improve conversions with a beautifully designed checkout experience built to put trustworthy shoppers on the fast track. Any shopper recognized in the NoFraud network can autofill their information with one click—no tedious account registration required. For everyone else, NoFraud Checkout dynamically adapts the number of input fields based on customer risk factors. More trustworthy shoppers are sped through, while riskier shoppers must provide more information.

Registered attendees

NEMANJA LAZIC
NEMANJA LAZIC
ECOMMERCE CHANNEL MANAGERZEVIA
YAEL ZLATIN
YAEL ZLATIN
Senior Director of Enterprise Accounts & Ecommerce ADTAXI

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